| Accessing supplier innovation - PLEASE NOTE WEBINARS ARE NOW ON TUESDAY'S! How to define and gain the benefits from being a preferred customer | 14 Feb 2012 14:00 - 15:00 UTC | $149.00 |
| Strategic Inflection Points Dealing with critical change when existing products, services or business models are rendered inferior | 28 Feb 2012 14:00 - 15:00 UTC | $149.00 |
| Designing Customer Experiences PLEASE NOTE WEBINARS ARE NOW ON TUESDAY'S! Customer Experience Mapping and Behavioural Economics | 13 Mar 2012 14:00 - 15:00 UTC | $149.00 |