A BRAND NEW TWO DAY EXECUTIVE WORKSHOP from one of the foremost experts on innovation and Customer Centric Product Development.
How to Own, Drive and Get Results from Voice of the Customer (VoC) initiatives
Mastering Customer Driven inputs at the Front End of Product Development
"I will show you how your company can maximise the return on its research and development budget by understanding what customers in your market space truly value". Sheila Mello
This 2-day interactive Masterclass will deliver tools and techniques for managing the critical front-end of product development, covering where and how to use qualitative and quantitative customer exploration techniques and how they can be combined to drive bottom line growth.
Whether you’re looking to successfully enter new markets or expand your current customer base, this workshop will enable you to work through a set of proven steps which put profiting from customer value at the core of your NPD process.

| Customer Driven Technology Strategies Driving Innovation by Successfully Anticipating and Meeting Future Needs |
Date: 27 Mar 2007 - 28 Mar 2007 Speakers: Dr. Jay Paap |